The PROMETHEUS® Links® program

Prometheus Links ProgramFor PROMETHEUS® Anser® IFX, PROMETHEUS® Anser® ADA, PROMETHEUS® Anser® VDZ or PROMETHEUS® Anser® UST, our goal is to assist patients with insurance and financial needs, so we offer the following within the PROMETHEUS® Links Program, whenever possiblea:

  • Handling claim submissions: For patients with insurance, including Medicare, Prometheus will bill the patient’s insurance company directly for PROMETHEUS Anser tests
  • Provides personalized support: Addresses questions and coordinates with the referring physician's practice when payors request additional information
  • Manages appeals: Assists with appeal of denied or undervalued claims on behalf of the patient, or assists with appeals when the patient must file
  • Advocates for patients: Provides representation at an appeal hearing or an independent review
  • Patient financial assistance: Provides assistance to patients based on income levels and offers interest-free payment plans for those who qualify

Please call 888-892-8391 for information.

aSome restrictions may apply.

Links Program Financial Assistance Application Form

Helpful information for your patients

If you have ordered PROMETHEUS Anser tests for your patients, they may have some questions. The resources below are designed to provide your patients with answers.

iconQuestions about scheduling a
blood draw?
Click here or call Client Services at

iconQuestions about coverage/cost?
Learn about PROMETHEUS Links and
how it can help. Call our Billing Department
at 888-892-8391.

iconAdditional questions?
Call Client Services at 888-423-5227 or click here to print frequently asked questions for your patients to read.


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